FAQ

 

How can I find out about discounts on Christine's jewellery?

At Krika Drescher, we celebrate the craftsmanship and quality of our semi-jewellery and fashion jewellery collections. While we typically do not offer discounts outside of our special sale periods, we occasionally run exclusive promotions on our social media platforms. We invite you to follow us on Instagram and Facebook, as well as visit our website, to stay updated on any current sales or special offers. All promotions and sales events will be announced on our social media channels and website for your convenience.

Does Christine offer free delivery for her jewellery?

Krika Drescher is delighted to offer free delivery for all our customers in the UK. This is our way of saying thank you for your support and to make your shopping experience with us even more enjoyable. For our cherished customers outside the UK, shipping costs will apply due to the higher costs of international delivery. We strive to keep these costs as reasonable as possible and ensure that your beautiful jewellery reaches you safely, no matter where you are in the world. For detailed shipping information, please visit our shipping policies section on our website.

What payment methods are accepted on Christine's jewellery website?

Krika Drescher Jewellery offers a range of secure payment options for your convenience. We accept all major credit cards, as well as PayPal, Apple Pay, and Google Pay, to accommodate your preferred payment methods. Our goal is to provide a smooth and secure checkout experience. Stay tuned for additional payment methods in the future, giving you even greater flexibility when shopping with us.

How long does it take to process a jewellery order?

For items in stock, we typically process orders within one to three business days. Should an item be sold out, we may offer the option to pre-order select pieces. Please note, not all items are eligible for pre-order as many are unique and cannot be replicated. The availability of pre-ordering will be clearly indicated on the product’s page on our website. If the option isn't present, it means the item was one-of-a-kind and is no longer available.

Can I return or exchange a piece of jewellery I purchased?

We take pride in the quality and craftsmanship of our semi-jewellery and fashion jewellery collection. However, due to the unique nature of our pieces and for hygiene and safety reasons, we do not accept returns or exchanges. This policy ensures that every piece you purchase from us is new, and has never been worn by another customer.

In the rare event that you receive a piece that is not in perfect condition, please contact us immediately. We will assess the situation on a case-by-case basis to find a satisfactory solution.

Your satisfaction is very important to us, and we're here to help with any questions or concerns you may have about your purchase.

How can I care for and maintain my jewellery to keep it looking its best?

For semi-jewellery, which often includes plated metals and synthetic gemstones, we provide some care instructions located here.

Can I commission a custom jewellery piece from Krika Drescher?

At Krika Drescher, we take pride in curating a unique and exclusive selection of jewellery pieces, each carefully selected by our founder, Christine. Currently, we do not offer custom jewellery design services. Our collection showcases a variety of ready-to-purchase items available on our website, featuring designs that reflect our unique aesthetic and craftsmanship. We invite you to explore our online store to discover the perfect piece that resonates with your style and preferences.

What materials does Krika Drescher use in their jewellery?

Sterling Silver with Plating: Most pieces are crafted from 925 sterling silver, adorned with exquisite plating in yellow gold, rose gold, or rhodium for a luxurious finish.

Brass with Plating: We also utilize high-quality brass, offering it with gold, rose gold, or rhodium plating to ensure variety and elegance in our collection.

Natural Stones, Zirconia, and Crystals: Our designs incorporate natural stones for their unique beauty, alongside zirconia and crystals for that desirable sparkle.

Vintage and Special Finishes: Certain items are given vintage finishes or special coatings, lending an heirloom quality and distinctive character.

For detailed information on the materials, care instructions, and the inspiration behind each piece, we invite you to visit the product page of the jewellery you're interested in. There, you'll find comprehensive descriptions to help you make an informed decision about your purchase.

How does Krika Drescher ensure the quality of her jewellery?

At Krika Drescher’s jewellery collection, we pride ourselves on working closely with skilled artisans and specialists renowned for their craftsmanship and expertise in creating beautiful, high-quality jewellery. Before introducing any piece to our collection, it undergoes a rigorous selection process to ensure it meets our high standards of quality and aesthetics.

For over a year, even before launching our store, we have been meticulously testing and wearing these jewellery pieces ourselves to guarantee their durability, wearability, and overall quality. This hands-on approach allows us to confidently stand behind the craftsmanship of our products.

Each piece is carefully inspected by us to ensure it not only meets the artisans' high standards but ours as well. This dual-layer of quality checks ensures that by the time a piece reaches you, it has been thoroughly vetted for excellence. We believe in the beauty and integrity of our collection, and we are dedicated to ensuring that every item we offer reflects this belief.

Our commitment to quality means that when you choose a piece from our collection, you're not just getting a piece of jewellery; you're getting a piece of art that has been lovingly crafted and personally approved by us, ensuring it will be cherished for years to come.

Are gift wrapping options available for jewellery purchases?

Yes, gift wrapping options are available for all jewellery purchases. Each piece of our jewellery comes in bespoke boxes or pouches that are not only protective but also beautifully designed with our brand prominently displayed. These elegant boxes make our jewellery ready for gifting the moment they arrive, adding an extra touch of sophistication and thoughtfulness to your special present. Our commitment to excellence extends beyond our jewellery to our packaging, ensuring that every aspect of your purchase is a delightful experience.

How can I contact Krika Drescher for customer service inquiries?

For genuine customer service inquiries, we highly encourage communication directly through email. This ensures that all concerns, such as product inquiries or issues with an order, are meticulously documented and handled with the care they deserve. 

Feel free to send us an email at any time. Our dedicated team aims to address all inquiries promptly, with responses typically sent during our working hours from 9 AM to 5 PM UK time. If your message reaches us outside these hours, rest assured, we will get back to you as soon as possible within the next working day. This system ensures that every inquiry receives the attention it deserves, ensuring that your experience with Krika Drescher’s collection is reassuring and great.

Can I track my jewellery order once it's been shipped?

Yes, you can easily track your jewellery order once it's been shipped. For every purchase, we ensure that the shipment is tracked to provide you with peace of mind and transparency throughout the delivery process. Upon dispatch, you will receive an email containing a tracking number along with instructions on how to track your order. This way, you can stay updated on the journey of your precious items from our hands to yours, every step of the way.

Does Krika Drescher offer international shipping for her jewellery?

Yes, Christine Krika Drescher is pleased to offer international shipping, only Europe, for our jewellery collection. We're committed to bringing our exquisite pieces to customers around the world. However, it's important for our international customers to be aware that shipping across borders may involve additional taxes or duties imposed by your country. These charges are determined by the destination country's customs and are the responsibility of the customer.

We recommend that you check with your local customs office to understand all applicable fees before placing an order. This way, you can be fully informed about any additional costs involved. Our goal is to ensure a smooth and transparent shopping experience, from browsing our collection to receiving your cherished jewellery at your doorstep.

How can I join Krika Drescher’s mailing list for exclusive offers and updates?

To join the Krika Drescher mailing list for exclusive offers and updates, simply visit our website and look for the newsletter signup section. There, you can enter your email address to subscribe. Once subscribed, you'll be the first to know about our latest collections, special promotions, and news. Your journey with  Krika Drescher starts here, and we can't wait to share it with you.

Are there limited edition jewellery pieces available?

Yes, we do offer limited edition jewellery pieces alongside our unique, one-of-a-kind items that will never come back. Our collection features both exclusive limited editions that are available only while supplies last and other selections that are regularly updated and replaced. This ensures a diverse and ever-evolving selection, allowing you to find something truly special and tailored to your taste.

Can I purchase gift cards for Krika Drescher's jewellery store?

Yes, we offer gift cards! They're perfect for any occasion and allow your loved ones to choose their favourite jewellery. To purchase a gift card, simply visit our website and look for the gift card option. Once bought, the gift card will be emailed to you or the recipient with all the details needed to use it on our store. For more info, check out our website.

How secure is the checkout process on Krika Drescher's website?

The checkout process at  Krika Drescher is designed with your security in mind. We use advanced encryption and security protocols to ensure your personal and payment information is protected every step of the way. Rest assured, shopping with us is safe and secure.

Does  Krika Drescher participate in any jewellery fairs or exhibitions?

Krika Drescher is an online shop and does not participate in any jewellery fairs or exhibitions. We focus on offering our exquisite collection directly to customers through our online platform, ensuring a seamless and personalized shopping experience.

What is Krika Drescher's inspiration behind her jewellery designs?

Chrisrine's inspiration for her jewellery designs comes from a desire to make beautiful, chic, and classy pieces accessible to more women at an affordable price. She focuses on creating jewellery that looks luxurious and real, using quality materials like real stones, silver, and gold plating. Christine aims to offer alternatives to high-priced jewellers by providing semi-jewellery that retains the feel and elegance of more expensive counterparts, catering to those who appreciate fine jewellery.

How often does Krika Drescher release new jewellery collections?

Krika Drescher is set to release new jewellery collections frequently, offering fresh and exciting pieces on a regular basis. Unlike traditional fashion cycles, our collections will be updated constantly, ensuring there's always something new to discover. We encourage our customers to stay engaged and check back often, as our offerings will continually evolve with new and unique jewellery pieces to explore.

Can I see a preview of upcoming jewellery collections?

Yes, you can get a sneak peek of our upcoming jewellery collections by following us on our Instagram and Facebook accounts. We regularly post updates, teasers, and previews of new pieces on our social media channels, so keeping an eye there is a great way to stay informed about the latest additions to our collection.

How can I leave a review for a piece of jewellery I purchased?

You can easily leave a review for a piece of jewellery you purchased directly on our website. Additionally, we'd love for you to share a picture of you wearing your jewellery! Feel free to send us your photos, and we're excited to feature them on our Instagram and Facebook pages. This way, your feedback and style can inspire our community.

Does Krika Drescher collaborate with other artists or brands for her jewellery?

Currently, Krika Drescher does not collaborate with other artists or brands for her jewellery. The focus is on creating unique pieces crafted by skilled artisans. While collaborations could offer new opportunities and creative ventures in the future, the priority for now is establishing the brand and its original collections. As the shop grows and evolves, exploring partnerships might become an exciting path to consider in the future.

Do you offer any loyalty programs for frequent shoppers?

At the moment, Krika Drescher does not offer a loyalty program for frequent shoppers. While loyalty programs are popular among various types of shops to encourage repeat business and reward loyal customers, it's not yet something we've implemented. As we're just starting out, our focus is on establishing our brand and product line. It's something we might consider in the future as we grow and learn more about what our customers value.

How can I get personalized advice on choosing the right piece of jewellery?

For personalized jewellery advice, the best way to reach us is through direct messages (DMs) on our Instagram or Facebook pages. This approach allows us to offer you customized recommendations and ensures a more interactive and engaging experience. Feel free to send us a message with your preferences, questions, or any specific details about the jewellery piece you're looking for, and we'll provide tailored advice to help you make the perfect choice.

 Are there any care instructions included with my jewellery purchase?

Yes, each jewellery purchase comes with care instructions included. These guidelines are provided on a small card or leaflet within the packaging, offering you tips on how to maintain and care for your jewellery, ensuring it remains beautiful for years to come. This added touch helps ensure your satisfaction and the longevity of your piece.

What is the warranty on Krika Drescher’s jewellery pieces?

Krika Drescher offers a one-month warranty on all jewellery pieces, covering any manufacturing defects. This warranty does not cover wear and tear or damage due to misuse. For any concerns within this period, please contact us directly for assistance.

How is the jewellery packaged for delivery?

All our jewellery is securely packaged in a box to prevent damage during transit. The type of box, whether branded or not, depends on the item's value. Additionally, each piece is placed in a beautiful branded pouch, This ensures your purchase is well-protected and arrives in excellent condition.

Can I cancel or modify my jewellery order after placing it?

It's not possible to cancel or modify an order through Shopify automatically once it's been placed. If you've made a mistake or need any assistance with your order, please get in touch with us directly. We're here to help with any issues or concerns you may have.

Does Krika Drescher offer any eco-friendly or sustainable jewellery options?

Our jewellery is 100% Lead & Nickel Free and  Anti-Allergy. Yes we also have eco-friendly jewellery.

Can I feature Krika Drescher’s jewellery in my publication or website?

Yes, featuring Krika Drescher's jewellery in your publication or website is absolutely fine and greatly appreciated. It's a wonderful opportunity for us to reach more people and share our unique pieces with a wider audience. If you're interested in showcasing our jewellery, please reach out to us for more information and any specific details you might need.

How can I stay updated on Krika Drescher's latest jewellery projects and releases?

To stay updated on Krika Drescher's latest jewellery projects and releases, make sure to follow us on Instagram and Facebook. Additionally, our website will have all the latest information. These channels are the best way to keep up with our new collections and initiatives.

Does Krika Drescher offer any bridal or wedding jewellery collections?

We offer elegant and sophisticated pieces perfect for weddings. Our selection includes jewellery that can beautifully complement a wedding ensemble, making it a great choice for brides, bridesmaids, and guests seeking special pieces for the occasion.

How can I ensure the right size when ordering rings or bracelets?

To ensure you select the right size for rings or bracelets, all product specifications, including sizes and dimensions, are detailed on the product page on our website. If you have any questions or need further assistance, please feel free to reach out via email or our chat service for personalized support.

Are there any special considerations for shipping jewellery internationally?

When shipping jewellery internationally, it's important to be aware of potential taxes and duties that may be applied by the destination country. These charges are not included in the purchase price and are the responsibility of the recipient. We advise checking with your local customs office for specific details on these charges to avoid any surprises upon delivery.

What are Krika Drescher's policies on conflict-free diamonds and ethical sourcing?

Our collection primarily features semi-jewellery, with very few pieces possibly including real diamonds. These items, sourced and selected with care . While not directly focused on conflict-free diamonds due to the nature of our collection, we prioritize responsible sourcing practices for all our materials.

How can I get involved or support Krika Drescher's jewellery brand?

Getting involved and supporting Krika Drescher Jewellery is greatly appreciated and can be easily done through our social media channels. By following, sharing, and encouraging others to engage with us on Facebook and Instagram, you help spread the word about our unique jewellery pieces. This kind of support is invaluable for a growing brand like ours, as it helps us reach a wider audience and build a community of jewellery lovers.

Does Krika Drescher's website support multiple languages for international customers?

Yes, our website supports multiple languages to better serve our international customers, including French, Italian, Portuguese from Brazil, Spanish, and we are excited to announce that we will be adding Japanese. This expansion aims to make our site more accessible and enhance the shopping experience for a wider audience.

How can I follow Krika Drescher on social media for the latest jewellery trends and updates?

Facebook or Instagram @krikadrescher